Harlow James Shop is not responsible for any lost, damaged, or stolen items. If you received the wrong order, please email : harlowjamesauthor@gmail.com  with your order number and issues with picture evidence. All sales are final. 

All clothing items are handled through a third party vendor. If you are ordering shirts, mugs, or sweatshirts, they will be send directly from the supplier. Please allow time for processing as it will take longer for it to arrive.

Items such as signed copies of books and certain merchandise will be shipped seperately from standard book orders as they are personalized for you.